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Tech Support

Residential Internet

Fast Internet. Local Customer Support.

Choose your county to review plans.

With Skyrunner Internet, you won’t be locked into a contract. You can change your plan at anytime for no extra charge. No fees are ever added to our monthly pricing, and we won’t raise your prices after an introductory period! The price you see is the price you pay. Guaranteed.

Choose your county to review plans.

With Skyrunner Internet, you won’t be locked into a contract. You can change your plan at anytime for no extra charge. No fees are ever added to our monthly pricing, and we won’t raise your prices after an introductory period! The price you see is the price you pay. Guaranteed.

Western Counties

Lite

$30/mo.

Ideal for general browsing, email, banking, shopping and social media

1.5 Mbps Download
512 Kbps Upload
30 GB Data
Overage $1/GB

Basic

$40/mo.

Ideal for general browsing, email, banking, shopping and social media, music streaming, standard definition video streaming

3 Mbps Download
1 Mbps Upload
40 GB Data
Overage $1/GB

Basic Unlimited

$70/mo.

3 Mbps Download
1 Mbps Upload
Unlimited Data

Enhanced

$50/mo.

Ideal for general browsing, email, banking, shopping and social media, music streaming, high definition video streaming

6 Mbps Download
2 Mbps Upload
75 GB Data
Overage $.75/GB

Enhanced Streamer

$60/mo.

6 Mbps Download
2 Mbps Upload
120 GB Data
Overage $.50/GB

Enhanced Unlimited

$99/mo.

6 Mbps Download
2 Mbps Upload
Unlimited Data

Metro

$75/mo.

Ideal for general browsing, email, banking, shopping and social media, music streaming, high definition video streaming on multiple devices

10 Mbps Download
3 Mbps Upload
150 GB Data
Overage $.50/GB

Metro Streamer

$99/mo.

10 Mbps Download
3 Mbps Upload
250 GB Data
Overage $.50/GB

* Custom plans available with speeds up to 1 Gbps (gigabit) in select locations

Installation Fees

Standard Skyrunner installations include one of our experienced technicians visiting your home or business to mount an antenna. This antenna is usually fixed to the exterior of your home or building, and an Ethernet cable is then run to a Skyrunner power adapter within the interior of the space. Installation also includes setup of one WiFi router or access point – provided by you or purchased from us. Additional WiFi units or complex internal networking services are available at additional cost.

Asheville, Arden, Swannanoa, Woodfin

$99

Black Mountain (city), Candler, Fairview, Fletcher, Gerton, Hendersonville, Leicester, Mills River, Weaverville

$135

Alexander, Black Mountain (outside city limits), Brevard, Canton, Clyde, Etowah, Flat Rock, Henrietta, Marshall, Mars Hill, Pisgah Forest, Saluda, Tuxedo, Waynesville, Zirconia

$150

Bakersville, Burnsville, Casar, Cedar Mountain, Hurricane Ridge, King’s Mountain, Lake Toxaway, Maggie Valley, Rosman, Spruce Pine

$199

Eastern Counties

Lite

$30/mo.

Ideal for general browsing, email, banking, shopping and social media

1.5 Mbps Download
512 Kbps Upload
30 GB Data
Overage $1/GB

Basic

$40/mo.

Ideal for general browsing, email, banking, shopping and social media, music streaming, standard definition video streaming

3 Mbps Download
1 Mbps Upload
40 GB Data
Overage $1/GB

Basic Unlimited

$85/mo.

3 Mbps Download
1 Mbps Upload
Unlimited Data

Plus

$60/mo.

Ideal for general browsing, email, banking, shopping and social media, music streaming, high definition video streaming

6 Mbps Download
2 Mbps Upload
60 GB Data
Overage $1/GB

Plus Streamer

$75/mo.

6 Mbps Download
2 Mbps Upload
100 GB Data
Overage $.75/GB

Plus Unlimited

$120/mo.

6 Mbps Download
2 Mbps Upload
Unlimited Data

Cyber

$99/mo.

Ideal for general browsing, email, banking, shopping and social media, music streaming, high definition video streaming on multiple devices

10 Mbps Download
3 Mbps Upload
150 GB Data
$.75/GB

* Custom plans available with speeds up to 1 Gbps (gigabit) in select locations

Installation Fees

Standard Skyrunner installations include one of our experienced technicians visiting your home or business to mount an antenna. This antenna is usually fixed to the exterior of your home or building, and an Ethernet cable is then run to a Skyrunner power adapter within the interior of the space. Installation also includes setup of one WiFi router or access point – provided by you or purchased from us. Additional WiFi units or complex internal networking services are available at additional cost.

Bostic, Columbus, Forest City, Gerton, Lake Lure, Mill Spring, Rutherfordton, Spindale, Union Mills

$135

Cliffside, Ellenboro, Henrietta, Marion, Mooresboro, Nebo, Old Fort, Saluda, Shelby, Tryon

$150

Campobello, Casar, King’s Mountain, Lake James, Lake Tahoma, Landrum, Lawndale, Morganton/Lake James, Spruce Pine

$199

Skyrunner provides internet access where others can't.

We were among the first Internet Service Providers in the country to offer fixed wireless broadband. Using this technology, Skyrunner is now serving over 7,000 homes and businesses in North Carolina and South Carolina. Fixed wireless Internet uses radio frequency to provide a direct high speed Internet connection to a single location.

How Skyrunner connects you

Line Of Sight

Our first step is to assess your location for availability using our line-of-sight analysis software. We can do this from our office!

Installation

A Skyrunner technician will visit to confirm line of sight, and install the Skyrunner antenna where we’re getting the best signal.

Connect

Our technician will be happy to connect all of your devices to WiFi during our installation. We’ll make sure you’re getting the best coverage.

Skyrunner customers are happy!

    review rating 5  I have been a client of Skyrunner at two locations. Reliable service. Great customer service. They keep their promises for service and always friendly. Highly recommend Skyrunner as an alternative to other providers.

    thumb Glenn Grossman
    6/05/2019

    review rating 5  The company service and support is fantastic. Tech service is proactive, patient and professional. This is night and day compared to the DSL I suffered through for years. I believe the esprit de corps that is exhibited throughout the company is evident with every contact. I really like these guys and recommend them highly.

    thumb Larry Gasper
    6/05/2019

    review rating 5  I've been with Skyrunner for less than a year, but for many other years I've had to deal with DSL. This isn't like your typical wireless data plan with cell phone companies, I've been able to achieve broadband speeds without moving to a coax serviceable area! No matter the weather or even a power outage(power supplied by me of course), I always have a reliable connection. Their customer service is very polite, knowledgeable, and patient when it comes to helping their customers. Even if my home was in a rather odd spot, their technician was able to mount a receiver to a pole I had placed on a hill and route the wiring above around and directly into my home. In fact just recently I was able upgrade from my current plan to faster speeds after I learned my area is capable of 20 Mbps download and 10 Mbps upload. I don't see myself switching to a different provider for quite awhile.

    thumb John Plemmons
    5/20/2019

    review rating 5  Can't tell you what a great local service this is. All employees are knowledgeable, personable, and caring. We use different plans for home and business.

    thumb Elaine Bleakney
    5/14/2019
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