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Tech Support

Residential Internet

Fast Internet. Local Customer Support.

SkyCruiser

Supports social media, general browsing, music, and standard definition video streaming
5 Mbps Download x 5 Mbps Upload
150GB
$45/mo.
Overages 50¢/GB
500GB
$65/mo.
Overages 50¢/GB
Unlimited
$95/mo.
No Overages!

SkyRunner

All the features of SkyCruiser, plus supports high-definition video streaming and gaming
10 Mbps Download x 5 Mbps Upload
150GB
$65/mo.
Overages 50¢/GB
500GB
$85/mo.
Overages 50¢/GB
Unlimited
$115/mo.
No Overages!

SkySprinter*

All the features of SkyRunner, plus supports 4K streaming
25 Mbps Download x 5 Mbps Upload
150GB
$85/mo.
Overages 50¢/GB
500GB
$105/mo.
Overages 50¢/GB
Unlimited
$135/mo.
No Overages!
No surprises! All taxes and fees are included in our monthly pricing.
*SkySprinter availability based on signal quality and network capacity.
Custom plans available with speeds up to 1 Gbps (gigabit) in select locations.
Installation Cost
Skyrunner's standard installation includes mounting a small antenna on your home or business to connect to the Skyrunner access point. The antenna is usually a dish antenna (white, unbranded, 15"); sometimes we can use a smaller antenna if you're within a couple miles of our access point. From the antenna, we'll run a single Ethernet cable inside to connect to a Skyrunner power adapter. Standard installation includes the setup of one WiFi router or access point -- provided by you or purchased from Skyrunner. Additional WiFi units or complex internal networking services are available at an additional cost.
Alexander, Arden, Asheville, Candler, Fairview, Fletcher, Leicester, Swannanoa, Weaverville, Woodfin
$99
Bakersville, Barnardsville, Black Mountain, Bostic, Brevard, Burnsville, Campobello, Canton, Casar, Cedar Mountain, Clyde, Columbus, Dyartysville, Edneyville, Ellenboro, Etowah, Flat Rock, Forest City, Gerton, Hendersonville, Henrietta, Hot Springs, Hurricane Ridge, King's Mountain, Lake James, Lake Lure, Lake Tahoma, Lake Toxaway, Landrum, Lawndale, Little Switzerland, Maggie Valley, Marion, Mars Hill, Marshall, Mill Spring, Mills River, Morganton, Nebo, Old Fort, Penrose, Pisgah Forest, Rosman, Ruth, Rutherfordton, Saluda, Shelby, Spindale, Spruce Pine, Sunshine, Tryon, Union Mills, Waynesville, Zirconia
$149
Service Coverage
Skyrunner Internet serves 18 counties in North Carolina and South Carolina. We’re continually working to expand our coverage with new tower sites and wireless relays in order to bring reliable, local, high speed Internet to our neighbors.

Skyrunner provides internet access where others can't.

We were among the first Internet Service Providers in the country to offer fixed wireless broadband. Using this technology, Skyrunner is now serving over 7,000 homes and businesses in North Carolina and South Carolina. Fixed wireless Internet uses radio frequency to provide a direct high speed Internet connection to a single location.

How Skyrunner connects you

Line Of Sight

Our first step is to assess your location for availability using our line-of-sight analysis software. We can do this from our office!

Installation

A Skyrunner technician will visit to confirm line of sight, and install the Skyrunner antenna where we’re getting the best signal.

Connect

Our technician will be happy to connect all of your devices to WiFi during our installation. We’ll make sure you’re getting the best coverage.

Skyrunner customers are happy!

    review rating 5  Skyrunner is one serious company when it comes to service! I recently assisted a non tech friend with getting Skyrunner installed, and was flat out blown away at how Florian Rumme designed and installed a top notch system for a 7,000 sq ft property! Wish they had six stars - Ray Vaughan

    thumb Alien Vehicles
    11/07/2019

    review rating 5  Their customer service and support is incredible. Friendly and professional people. They could teach DirecTV a thing or two! I would highly recommend Skyrunner for your internet service provider.

    thumb Jeff Scott
    11/07/2019

    review rating 5  Fantastic hookup by Max Gard. Very professional. Went the extra mile. Fantastic results for reception. A+++ for Skyrunner and Max Gard.

    thumb Jennifer Sellers
    10/18/2019

    review rating 5  These folks always answer the phone, have good troubleshooting, are kind and patient. Really pleased with the service. we were so pleased with our home service they are now doing our office internet too. high five to skyrunner and their staff!

    thumb traditionalstudies .
    10/09/2019
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