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Tech Support

Residential Internet

Fast Internet. Local Customer Support.

SkyCruiser

Supports social media, general browsing, music, and standard definition video streaming
5 Mbps Download x 5 Mbps Upload
150GB
$45/mo.
Overages 50¢/GB
500GB
$65/mo.
Overages 50¢/GB
Unlimited
$95/mo.
No Overages!

SkyRunner

All the features of SkyCruiser, plus supports high-definition video streaming and gaming
10 Mbps Download x 5 Mbps Upload
150GB
$65/mo.
Overages 50¢/GB
500GB
$85/mo.
Overages 50¢/GB
Unlimited
$115/mo.
No Overages!

SkySprinter*

All the features of SkyRunner, plus supports 4K streaming
25 Mbps Download x 5 Mbps Upload
150GB
$85/mo.
Overages 50¢/GB
500GB
$105/mo.
Overages 50¢/GB
Unlimited
$135/mo.
No Overages!
No surprises! All taxes and fees are included in our monthly pricing.
*SkySprinter availability based on signal quality and network capacity.
Custom plans available with speeds up to 1 Gbps (gigabit) in select locations.
Installation Cost
Skyrunner's standard installation includes mounting a small antenna on your home or business to connect to the Skyrunner access point. The antenna is usually a dish antenna (white, unbranded, 15"); sometimes we can use a smaller antenna if you're within a couple miles of our access point. From the antenna, we'll run a single Ethernet cable inside to connect to a Skyrunner power adapter. Standard installation includes the setup of one WiFi router or access point -- provided by you or purchased from Skyrunner. Additional WiFi units or complex internal networking services are available at an additional cost.
Alexander, Arden, Asheville, Candler, Fairview, Fletcher, Leicester, Swannanoa, Weaverville, Woodfin
$99
Bakersville, Barnardsville, Black Mountain, Bostic, Brevard, Burnsville, Butler, Campobello, Canton, Casar, Cedar Mountain, Clyde, Columbus, Dyartysville, Edneyville, Ellenboro, Etowah, Flat Rock, Forest City, Franklin, Gerton, Hendersonville, Henrietta, Highlands Hot Springs, Hurricane Ridge, King's Mountain, Lake James, Lake Lure, Lake Tahoma, Lake Toxaway, Landrum, Lawndale, Little Switzerland, Maggie Valley, Marion, Mars Hill, Marshall, Mill Spring, Mills River, Mooresboro, Morganton, Mountain City, Nebo, Old Fort, Penrose, Pisgah Forest, Rosman, Ruth, Rutherfordton, Saluda, Shelby, Spindale, Spruce Pine, Sunshine, Tryon, Union Mills, Waynesville, Zirconia
$149
Service Coverage
Skyrunner Internet serves 20 counties in North Carolina, South Carolina, and Tennessee. We’re continually working to expand our coverage with new tower sites and wireless relays in order to bring reliable, local, high speed Internet to our neighbors.

Skyrunner provides internet access where others can't.

We were among the first Internet Service Providers in the country to offer fixed wireless broadband. Using this technology, Skyrunner is now serving over 7,000 homes and businesses in North Carolina and South Carolina. Fixed wireless Internet uses radio frequency to provide a direct high speed Internet connection to a single location.

How Skyrunner connects you

Line Of Sight

Our first step is to assess your location for availability using our line-of-sight analysis software. We can do this from our office!

Installation

A Skyrunner technician will visit to confirm line of sight, and install the Skyrunner antenna where we’re getting the best signal.

Connect

Our technician will be happy to connect all of your devices to WiFi during our installation. We’ll make sure you’re getting the best coverage.

Skyrunner customers are happy!

    5 star review  We've tried soo many options for internet at our mountain cabin. This one works amazingly well. Yes, there are slow downs and intermittent outages, but they let you know when it's happening. Also, their customer service is literally the most responsive customer service of ANY business I work with. Their pricing is so straight forward too, and perfect for our varying schedule at the cabin.

    thumb Ian Garlic
    January 3, 2022

    5 star review  Ok, so we moved from Georgia to our beautiful new mountain home in Asheville. Oops, no internet service. It took two visits and some tree trimming but Nathan hung in there til it was done. This company rocks. A+++ from us.

    thumb Bill Garwood
    December 4, 2021

    5 star review  SkyRunner saved our network! Long story short, our old service provider cut off all our services and left town (approx. 100 customers). We were in dire need of internet as many of us here in Johnson County, TN have little to no good options for internet. Chris and Andrew came to our rescue and we are very thankful for them. I am looking forward to referring many more residents in our area to SkyRunner. When I initially starting researching companies to bring in...I could not believe how high the customer ratings are for SkyRunner. They do a FANTASTIC job!!! The catch is you MUST have line of site to one of the towers or repeater sites to get service.

    thumb Glenn Ransom
    November 4, 2021

    5 star review  The customer service was immaculate. I got a response the same day I called and they were extremely helpful.

    thumb Dallas Arrowood
    November 4, 2021
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