years serving Western North Carolina
Mbps available at some locations
square miles in our service area
members of the Skyrunner team
The Internet is amazing. It brings us together with our family and friends, our co-workers and our local and global communities and keeps us connected with our world in a virtual social space.
We are proud to work for you day and night, behind the scenes, so you can connect with your world anytime you like. The uptime of our broadband Internet service is 99.99% with local, accessible, responsive, friendly and experienced customer service.
Skyrunner Internet is a local provider of one stop business and residential Internet solutions in Western North Carolina. We are based in The Broadband Building in downtown Asheville, NC, at the heart of our service area of about 5,000 square miles. We provide broadband Internet service, building to building wireless Internet links, and Wi-Fi, Data Center and Security solutions.
Skyrunner was started by President Don Davis in Asheville, NC, way back in 1997. Vice President Art Mandler brought his years of networking experience on board in 2006. They decided not to do any advertising but to let Skyrunner grow organically through word-of-mouth reputation. Word has spread! After merging with 3dB Wireless in January 2015 and welcoming Senior Network Engineer J.J. Boyd and Senior Field Engineer Sam Ammons to the family, we have grown to a team of 17 providing Internet solutions for thousands of homes and businesses from Burnsville in the North to Campobello in the South, from Maggie Valley in the West to Shelby in the East and across our service area in between.
Call us on (828) 258-8562 to create a complete, custom Internet solution for you.
Local businesses in the #skyrunnercommunity
“We moved business locations and found it very difficult to set up service with the cable company. When we called their tech desk to check the problem they said the speed we need is not available. We decided to try Skyrunner. Soon after having Skyrunner service, we experienced a technical problem. We called for support and got someone on the phone right away, who diagnosed and resolved our problem within minutes! Thank you! We are happy campers. I will definitely recommend your service.”
“We are so appreciative of being able to use Skyrunner as our internet provider. It is not often to have the level of knowledge, service and professionalism that Skyrunner offers. We couldn’t be more pleased.”
“In Florida, we’re on a DSL connection for internet service. Skyrunner is simply so much faster. Inasmuch as I day trade the markets, speed and continuity of internet service are essential for speedy execution and a stable platform. What you provide is simply the best.”
“I thought I ought to let you know that it has been a pleasure working with you. The installer has been very thorough and wants to get a great level of service to us. He found a way to get our service run through a conduit that our phone service runs through from building to building. He had to work in scorching heat in our attic and in the basement of a dank dark old building. He worked with our priorities. Please feel free to use us as a reference, we will be happy to sing your praises. Thanks again for a great product. I think that this will be a great long term partnership.”
Skyrunner Internet Solutions
What does exceptional customer service mean to you?
24/7 tech and account support at our 828 number from our local office in Asheville, NC.
No getting transferred from department to department and getting lost on hold.
Local, responsive, friendly and experienced account and technical support.
We treat you like a person, not an account number.
A dedicated team member will work with you from the start of your account or technical query or issue and work with you until it is completed.
Service interruptions resolved very quickly with updates direct to your phone.
A team of experienced local technicians ready to respond if you need a repair or want to upgrade your service.
Some features of Skyrunner Internet Solutions
99.99% uptime on Internet service. Backup fiber ensures 100% uptime at our Data Centers.
Installation includes getting all your devices connected to your Wi-Fi.
Monitor your data use with a free customer login.
Service interruption updates direct to your phone.
Unlimited data plans available.
No contracts. Upgrade or downgrade your plan, or cancel service, anytime you like.
No taxes or additional fees added.
Static public IP addresses available.
Completely unlimited data from midnight to 6am, 7 days a week.
Multiple plans available from browsing to high definition video streaming on multiple devices.
Wi-Fi solutions from small homes and businesses to large and multi-unit buildings.
Satisfaction or your money back: 100% money back guarantee during your first month of service.
Multiple connections to the global fiber network throughout our service area.
Security Solutions: From one to multiple surveillance cameras. Easy to use control panel accessible from anywhere in the world with a public IP address.
Backup Internet service available.
Reduce your bill to just $10.00/month while you’re away.
The convenience of an online bill paying service.
The fastest Internet speeds in Western North Carolina: Up to 750 Mbps available.